Client Reviews For Sunset Pools & Spas
Read what customers from all over the Chicagoland area have to say about Sunset Pools & Spas.
In 34 years, Sunset is the best service we have had. Some services were “adequate” – others horrible! Debbie is always extremely pleasant and prompt in returning calls. John and Nick are both very knowledgeable. The service team wants to do a good job. Scott kept my pools spotless for a whole summer after we moved and until we sold our house. The condition of the pool was a major factor in selling the house.
Thank you all.
Ann B. from Inverness, IL.
I just wanted to send a quick thank you! I am a new customer and look forward to working with you on all my pool needs. Scott is fabulous. He just fixed my heater and gave me some good tips on water chemistry and answered other pool related questions for me. I feel so much more confident about caring for my pool now that I have found a company that I can count on.
Cathy R. from Carol Stream, IL.
I sought out Sunset Pools & Spas after having a salt generator installed on our pool by another pool company. Sunset was one of only a few who had certified technicians for the type of salt generator that we had purchased. Sunset Pools & Spa was incredibly helpful in troubleshooting problems that occurred with our pool as a result from the salt generator even though Sunset did not originally install it. Their customer service (both in the office and the field) has always been prompt, honest and thorough; their pricing fair and upfront. Our pool was completely turned around and working in optimal capacity once Sunset Pools & Spas began to service it. Their knowledge and demeanor is a welcome change compared to other companies I have worked with in the past.
Now that I have discovered Sunset Pools & Spa I will continue to a loyal customer and highly recommend their services to any pool owner in the area.
Donelle S. from Wauconda, IL.
Sunset Pools & Spas,
We are very pleased with your service on our swimming pool.
When we call our requests are taken care of promptly. Scott is a very nice service person. We hope he continues to service our pool.
Elaine & David K. from Long Grove, IL.
Sunset Pools (Nick Luisi) and I work on many projects together where he designs and installs the outdoor pool and landscaping, and we provide and install the outdoor entertainment systems including TVs and full outdoor music. We have had tremendous success working with his company because Nick can design a pool for a space better than anyone. He seems to not only specialise in creating unique pools, but he does a great job tying the rest of the backyard into the total design. Nick is very specific on what he wants to happen, and does a great job start to finish while making sure no minor details are missed. He really takes his time in making sure each project is special and is something to be proud of. He works great with his clients, and I look forward to continuing to work together in the future.
Hooked Up Installs, Inc from Chicago, IL
Nick at Sunset Pools and Spas was an absolute pleasure to work with. He was by far the most knowledgeable professional I interviewed before hiring to complete my pool and spa project. I had contacted and interviewed plenty of different professionals and companies before choosing Sunset Pools and Spas. His knowledge and service could not be matched. I am very pleased with my final project and highly recommend this company.
Houzz Reviewer: pberlin18 from Chicago, IL
We think you’re great. We really appreciate the attentive service from everyone and hope it continues.
Ilene & Jay from Inverness, IL.
Sunset Pools built my pool and spa, you can see the pictures under inverness home. I have a lot of knowledge in the pool industry I have built over 10 pools for myself. Sunset Pools was by far the most enjoyable experience I have had building a pool. John and Nick are an amazing one of a kind father and son team. They are constantly at the project and are always easily accessible. All of the employees at Sunset Pools are extremely friendly down to the guys who service the pool, they are always smiling and extremely knowledgable. You will not find another company that is this trustworthy and honest and a true pleasure to work with! Sunset Pools will not disappoint you, they will make your life so much more enjoyable in the summer months!
Kedra Pai from Chicago, IL
I want you to know that I am grateful I found you. I believe that every business should be run like Sunset Pools: the people are friendly and eager to please! And…they keep their word (ie. If they say they will be here Wednesday, they are!)
We used 2 other pool companies and always had problems: the pool was green or cloudy. Something was always broken on the filter. We had to clean it after they cleaned it!
Since using Sunset Pools, I’ve never done a thing and the pool is beautiful!!
I love the packet they offer of 2x’s a week that includes chemicals. When you do the math, you will realize how much $ (and aggravation!) you save.
Leslie & John R. from Inverness, IL.
I am looking forward to a pool that is not limping through the season. My husband has been very sick and the pool is one less thing for him to worry about. He is currently in a wheel chair and the one thing he can do is walk in the pool. Thank you for making the pool in good working order!! You don’t know how much it means for him to be able to enjoy the pool.
Marilynn S. from Gurnee, IL.
sunset pools put in our pool and spa and it was a fantastic experience! I would recommend them to anyone. We have had zero issues with our pool since it was put in three years ago!
Marvin H. from Chicago, IL
Sunset Pools and Spas, Inc. provide an array of fundamental resources for swimming pool construction, including design, implementation, and follow-on maintenance. Sunset management is professional, knowledgeable, and importantly, stands ready to answer questions and make suggestions throughout installation and maintenance of a swimming pool.
Sunset met all construction deadlines, and provided a beautiful pool on budget! Importantly, they went about doing the job without need of constant interruption.
We have the highest regard for Sunset’s talented management and its well-trained staff. They are a valued partner in creating and maintaining a complete swimming pool experience.
Michael Conway from Chicago, IL
Dear John & Nick,
It was truly a pleasure working with you and your company. Every time I had questions your company answered them above and beyond in a very timely fashion. Working with Nick was an absolute pleasure. Besides great customer service, I am very pleased with my final swimming pool product as it exceeded my expectations.
I would highly recommend Sunset Pools & Spas to any new clients.
Paul B. from Chicago, IL.
We were very pleased with your services this year and look forward to being your customers for a long time to come. Have a great winter!
Shelley M. from Long Grove, IL.